Privacy policy

Last updated: 11/12/2025

This Privacy Policy describes how Blessings Candles collects, uses, and protects your personal information when you visit our website at blessingscandles.co.uk or make a purchase from our store. We are committed to protecting your privacy and ensuring your personal information is handled responsibly and securely at all times.

Information We Collect

We collect information whenever you place an order, which includes your name, billing and shipping address, email address, phone number, and payment details. These payment details are processed securely via Shopify and we do not store your card numbers directly on our systems. Additionally, we collect data when you browse our website, such as your IP address, device information, browser details, and specific pages visited through cookies and tracking technologies. If you contact us directly, we also collect your email address and any message details you provide to help us assist you.

How We Use Your Information

We use your data primarily to process and fulfil your orders, provide relevant shipping updates, and respond to any enquiries you may have. Furthermore, your information helps us improve our website experience and allows us to detect and prevent potential fraud. If you have provided explicit consent, we may also use your contact information to send you marketing emails about our latest products and offers.

Sharing Your Information

We only share your information with trusted partners that are necessary to operate our business and provide our services to you. This includes Shopify, our e-commerce platform, as well as payment processors like Stripe and PayPal, and delivery companies such as Royal Mail or other couriers. We never sell your personal information to third parties for any reason.

Cookies and Marketing

We use cookies to remember items in your cart, analyse website performance, and personalise your overall shopping experience. You have the ability to disable cookies in your browser settings at any time, though this may affect certain features of the site. Regarding marketing communications, you may receive emails about new products, exclusive offers, or company updates. You can unsubscribe from these communications at any time by using the link provided in our emails.

Your Rights (UK & EU GDPR)

Under UK and EU GDPR, you have several specific rights regarding your data. These include the right to request a copy of the personal information we hold about you, the right to request corrections or the deletion of your data, and the right to request a restriction on how your data is processed. You also have the right to opt out of marketing and withdraw your consent at any time. To exercise any of these rights, please email us at support@blessingscandles.co.uk.

Data Security and Policy Changes

We use secure technology and Shopify’s encrypted servers to protect your information against unauthorised access or disclosure. We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. All updates will be posted on this page with a revised date at the top of the document.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us at: 📩 support@blessingscandles.co.uk